We understand the importance of protecting your rights to privacy. In handling your personal information we are subject to the Privacy Act 1988 and we comply with the Australian Privacy Principles.
We are required by law to collect personal information about you for the purpose of providing advice. We also maintain records of any recommendations made to you. We are required by law to retain these records for a period of seven years.
In the event we consider it necessary to use or disclose information about you for purposes other than those detailed above, we will seek your consent. A copy of our Privacy Statement can be obtained by phoning us on (02) 8247 2700.
If you are not satisfied with our approach to privacy, we offer a few internal complaint resolution schemes. Should you have a privacy complaint, please contact us to discuss your concerns.
You are also entitled to contact the Office of the Privacy Commissioner who may investigate complaints you may make.